Shipping 

SoftBodies ships all orders using Canada Post standard shipping. All ready-to-ship items will be processed and shipped within 2-5 days. For made-to-order pieces, please allow up to 3 weeks for garments to be sewn and shipped.

Delivery rates

Domestic
✦ All orders under $200 within Canada are shipped at a flat rate of $14.90
✦ Orders over $200 ship free 
✦ Tracking included 

USA
✦ USA shipping is currently paused due to tariffs. 

International
✦ All International orders are shipped based on auto-calculated rates
✦ Tracking included

Estimated shipping times
Canada- 2-7 business days
US- 4-10 business days
International countries- 2-3 weeks

Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

DISCLAIMER
SoftBodies is not responsible for any lost, damaged, or stolen packages.  Once the item is shipped, we are no longer liable for any incidents that may occur.